At Digival, we help organisations build resilient, high-performing workforces through a comprehensive suite of people, performance, and HR transformation services. As businesses face increasing pressure to adapt, scale, and optimise, our solutions are designed to align people strategies with operational goals—today and into the future. From workforce planning and organisational design to performance management, total rewards, and HR technology enablement, we bring a strategic and data-driven lens to every engagement. Our approach balances efficiency with impact, helping CHROs and business leaders navigate complexity, enable agility, and unlock long-term value. Whether you’re redesigning your operating model, modernising HR processes, or transforming how work gets done, Digival provides practical, people-centric support grounded in insight, innovation, and industry best practices. Explore how our integrated services can help future-proof your organisation and elevate your workforce strategy to drive sustainable success.

What We Do

Org and Workforce planning

A well-aligned workforce strategy ensures your organisation is structured for both today’s operations and tomorrow’s growth. We help clients design agile operating models, workforce plans, and talent strategies that are responsive to market demands, helping organisations to enable resilient, adaptive teams that drive performance, efficiency, and long-term value in the organisation lifecycle.

  • Workforce strategy and planning – Workforce segmentation, capability assessments, skills-gap analysis, development strategies, demand forecasting—aligned to build agile, future-ready teams for transformation and growth
  • Org design and Operating model advisory – Operating model alignment, role clarity, spans of control, designed to optimise structure, enhance agility, and support evolving strategic priorities.
  • Workforce analytics and insights – Predictive modelling, attrition analysis, skill heatmaps—turning workforce data into insights to uncover trends, optimise planning, and guide strategic decisions
  • Future of Work design – Digital enablement, workforce models, workplace experience—shaping how, where, and why work happens to drive adaptability, inclusivity, and future-ready productivity.​​

Performance Management

Effective performance management goes beyond reviews—it drives improvement, accountability, and alignment. At Digival we design frameworks with goal-setting, metrics, feedback mechanisms, and calibration modelling, thus enabling manager capability, embedding cultural alignment, and link performance data to rewards and talent decisions.

 

  • Performance Strategy DesignSuccess metrics, behavioral anchors, performance cycles—aligning individual contributions with goals to drive accountability, engagement, and a culture of continuous improvement
  • Goal Setting and Cascading Frameworks​ – Goal-setting methodologies, cascading mechanisms, measurable objectives—driving alignment, transparency, and ownership to connect individual focus with organisational success.
  • Performance Review Framework Design​ – Structured reviews, balanced ratings, development plans—integrating feedback and potential to drive fair evaluations, manager capability, and continuous talent improvement
  • Leadership and Manager Enablement​ – Toolkits, targeted programs—building leadership capability in feedback, goal setting, and decision-making to drive clarity, empathy, and performance impact

Total rewards services

A well-designed total rewards strategy attracts and retains talent by aligning pay, benefits, and recognition with business goals. Digival helps build holistic, data-driven frameworks reflecting market rates, internal equity, and employee value. Our services cover pay design, benefits benchmarking, mobility, recognition, and governance.

 

  • Job evaluation and grading frameworks​ – Implement evaluation frameworks and grading structures aligned with organisational hierarchies, market benchmarks, pay decisions, and workforce planning
  • Remuneration strategy and benchmarking​ – Design data-driven remuneration strategies using benchmarking, pay positioning, and equity to attract talent and control cost
  • Pay equity and gender pay gap analysis​ – Identify pay disparities through audits, benchmarking, and modelling to drive equity, transparency, and inclusive culture
  • Executive compensation design ​ – Design compliant, market-aligned executive pay frameworks balancing risk, reward, retention, and driving accountability and outcomes
  • Benefits strategy and Recognition Program​ – Review and redesign benefits and recognition programs to improve value, inclusivity, and retention while supporting wellbeing and employee experience.

HR Transformation

Efficient HR operations and the right technology are essential for seamless employee experiences and strategic impact. Digival helps modernise HR service delivery through process optimisation, digital tool selection, and HRIS implementation. We assess operations, identify pain points, and design scalable models powered by automation, self-service, and data governance. Digival bridges people, process, and technology to deliver agile, integrated, future-ready HR solutions.

 

  • HR function effectiveness (maturity)Assess HR structure, capability, and technology to identify gaps and build agile, value-driven functions that support strategic impact
  • HR operating model design​ – Design scalable, fit-for-purpose HR models that clarify roles, align processes and tech, and support workforce and business transformation
  • HR systems selection and implementation support​ – Guide system selection and implementation—from vendor evaluation to adoption—ensuring HR tech meets needs and delivers lasting value
  • Shared services and outsourcing strategy​ – Design centralised or outsourced HR models to improve scalability, standardise service delivery, and reduce cost while maintaining quality
  • Process optimisation and automation (HRIS/HCM enablement)​ – Redesign workflows and enable automation using HR platforms to drive efficiency, data accuracy, and strategic HR capability
  • People analytics dashboardsCreate dashboards with real-time workforce insights, enabling data-driven decisions and proactive action across the employee lifecycle

Change Management

We manage the end-to-end change journey using proven methodologies, tailored to your culture and complexity. We assess readiness, engage stakeholders, and design clear communication strategies. Through training, change champions, and feedback loops, we ensure transformation efforts are practical, people-centric, and aligned with business goals.

 

  • Change strategy and planning – We assess readiness, identify change risks, and design tailored strategies with stakeholder engagement and communication to build clarity and momentum
  • Change delivery and enablement​ – We deliver end-to-end change through training, feedback loops, and change networks to embed adoption and enable lasting, people-focused transformation.

Let’s discuss about how we can help make your business better